Oversees sales demo preparation and delivery and facilitates technical requirements gathering sessions. Manages all solutions support activities, including the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Business Process Optimization Senior Manager Salaries in Spokane, WA Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Typically requires 3+ years of managerial experience. May give input into developing the budget. Provides input to strategic decisions that affect the functional area of responsibility. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Engages and organizes subject matter experts and cross-functional groups to collect inputs. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Oversees the in-depth analysis of existing workflows. Conducts research on best practices and industry trends for the business. Manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability.
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